S
Samantha

1 reviews | Active since Oct 2023

28 Oct 2023, 14:34

Very bad

Very bad. Waited forever for my product. Still waiting for my refund. Been blocked on Facebook No one is replying to my email. How and when will I get my refund?? You couldnt deliver as you didnt have all the items. You owe me money!!!!

0
Replies (3)
Snatcher
Snatcher's reply30 Oct 2023, 07:32
Official
Good Day Samantha,

We are reviewing your query and an agent will be in contact with you shortly .
Regards ,
Snatcher Team 

Best regards,

S
Samantha's update31 Oct 2023, 07:39
Reviewer Update
I am still waiting for someone to contact me. I ordered two items. 3 weeks later they inform me they dont have stock of the 1 item. I requested a refund for that item. Can I please have my refund!!!!! My banking details were given over two weeks ago. When will I receive my refund???
Snatcher
Snatcher's reply02 Nov 2023, 10:04
Official
Good Day Samantha,

We humbly apologize for the delay in  your refund.
We do promise to have you refunded promptly.
We apologize for the delay as we are facing an excessive backlog.
Kind Regards
Snatcher Team 

Best regards,