LM
Lyndsay M

1 reviews | Active since Jun 2023

15 Aug 2023, 16:05

Unsatisfied

Shocking service and not recommend. Purchased items on 23rd May. Paid up front for 9 items in a certain colour as they were for a wedding. Got the items delivered and only received 6 instead of 9 of which one was the wrong colour. When this was communicated I was told that I received items that were in stock. Was them told other items would be delivered. I again waited weeks then had to get hold of them again. Only 4 arrived which were damaged. I was told I had to return wrong item and only then correct item would be given to me. Returned item only to be told nothing was in stock. I told them to return said wrong item only to be told that is nowhere to be found. Waited a week or two while they told me all would be sorted only to be told today now no stock not even the one I returned. So did they resell my said item. SNATCHER is not an online platform you can use or trust. I do not recommend to use them.

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Replies (1)
Snatcher
Snatcher's reply16 Aug 2023, 14:04
Official
Good Day Lyndsay 
We are reviewing your query and an agent will be in contact with you shortly .
Regards ,
Snatcher Team