Unreliable , dishonest, ****

The biggest online ****. I placed an order on the 1st of August and payment went through however I never received a confirmation of my order . I emailed them as to why I don’t have visibility of my order and apparently you don’t have visibility until it has been processed . I have been querying my order on all their platforms and they keep saying it will be delivered tomorrow and tomorrow still hasn’t come . They make sure to delete you queries on their pages without addressing the issue . 21 days later still no order