JZ
Jacques Z
1 reviews | Active since Jan 2015
20 Jun 2024, 16:07
Unhappy customers
I ordered an item and the very next day returned it for refumd. It has been a month and i still have not received my refund and i have followed up so many times and i am just receiving a AI generated type respomse saying that it will be resolved as soon as possible and there has been a issue with the refund system blah blah fkn blah. I cant see why a refund can take this lojg as the normal refund times they state is 7 to 10 working days. Its been a month and nothing yet. Feels like i have to write off the money and just forget about the fact that snatcher is *****ing my money. The peraon claiming to respond to all the AI generated responses is Ismaeel Rahim. Never doing business with Snatcher again.
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Snatcher's replyOfficial
21 Jun 2024, 09:53Hello Jacques
We sincerely apologize for the delay in processing your refund request. At Snatcher, we strive to provide seamless and efficient service to all our valued customers, and we understand the importance of resolving this matter promptly.
Please rest assured that your refund is our top priority, and we are actively working to expedite the process. Our team is diligently reviewing the details of your request to ensure accuracy and efficiency. We anticipate that your refund will be processed in the shortest possible time frame.
Regards ,Snatcher Team
We sincerely apologize for the delay in processing your refund request. At Snatcher, we strive to provide seamless and efficient service to all our valued customers, and we understand the importance of resolving this matter promptly.
Please rest assured that your refund is our top priority, and we are actively working to expedite the process. Our team is diligently reviewing the details of your request to ensure accuracy and efficiency. We anticipate that your refund will be processed in the shortest possible time frame.
Regards ,Snatcher Team
Snatcher's reply21 Jun 2024, 09:53
Official
Hello Jacques
We sincerely apologize for the delay in processing your refund request. At Snatcher, we strive to provide seamless and efficient service to all our valued customers, and we understand the importance of resolving this matter promptly.
Please rest assured that your refund is our top priority, and we are actively working to expedite the process. Our team is diligently reviewing the details of your request to ensure accuracy and efficiency. We anticipate that your refund will be processed in the shortest possible time frame.
Regards ,Snatcher Team
We sincerely apologize for the delay in processing your refund request. At Snatcher, we strive to provide seamless and efficient service to all our valued customers, and we understand the importance of resolving this matter promptly.
Please rest assured that your refund is our top priority, and we are actively working to expedite the process. Our team is diligently reviewing the details of your request to ensure accuracy and efficiency. We anticipate that your refund will be processed in the shortest possible time frame.
Regards ,Snatcher Team