iL
ingrid L

1 reviews | Active since Apr 2012

07 May 2024, 08:24

unfair

beign a week empty promises still waiting for my refund send emails saying sorry still no refund..so very disspointed

0
Replies (6)
Snatcher
Snatcher's reply08 May 2024, 11:01
Official
Dear, Ingrid,
We sincerely apologize for the delay in processing your refund. Your satisfaction is of utmost importance to us, and we understand the frustration that such delays can cause.Please be assured that we are taking immediate action to expedite the refund process for you. Our team is working diligently to ensure that your refund is issued promptOnce again, we apologize for any inconvenience this delay may have caused you, and we appreciate your patience and understanding in this matter.If you have any questions or concerns, please feel free to contact us directly.

Thank you for your understanding.

Best regards, 

iL
ingrid L's update08 May 2024, 13:38
Reviewer Update
so tired of their empty promises and week no refund. now ignore my emails..write such wonderful email on here with empty promises..pay my money
iL
ingrid L's update09 May 2024, 05:59
Reviewer Update
it's a week now wonder if ever get my refund
iL
ingrid L's update09 May 2024, 12:04
Reviewer Update
got a email.wait 24 hours and same old story seeing is believing..just won't my refund
iL
ingrid L's update10 May 2024, 18:10
Reviewer Update
it's Friday still not got my refund
iL
ingrid L's update16 May 2024, 05:42
Reviewer Update
got other email so sorry wait 48 hours which has come and gone told them stop and pay back my money going to complain to consumer on Monday enough is enough