DS
Debbie S
1 reviews | Active since Nov 2018
08 Jul 2021, 12:54
Unacceptable service refusing to honor the order that was placed
Placed an order with snatcher on Sunday the 4th of July 2021. They accepted the order and confimed acceptance of the order on 5th of July. The emailed me on the 6th to say the item was listed at the incorrect price. They advised that the incorrect price was charged for the winifun 3in1 s****** and acknowledged the fault was on their side.
As per CPA regulations, they invoiced me, I paid the amount for the products they advertised at the price they advertised it as,they confirmed the order the next day so we expect snatcher to honor their side and deliver the items agreed upon in the sale. The incorrect pricing is between snatcher and their supplier, not me!!
This is unacceptable!!!
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