THE INDECENT CUSTOMER SERVICE OF ONLINE COMPANY SNATCHER

I ordered and paid for items on 05/10/2023.

To date, other than acceptance of the order, I have had no feedback or correspondence from the company regarding the delivery.

I tried calling but was informed that it was no longer a channel used for communication.

I have sent a query via the contact form on the website, and I am hoping I get a response, especially after reading some comments here.

Sadly, this seems to be the way online businesses work and for those willing to put up with shoddy service and ********ity, it is accepted.

I will not, and I will be taking this further, if I am not responded to within 48 hours.

So, a word of caution to all using online platforms, be wary and keep impeccable records.