Terrible service and ********* practices

I wish I could give zero stars. Orders take so long to be delivered in this day and age. They don't accept phone calls and you can only email them. Yet they only give general generic responses. I placed an order on 05June 2024 and I noticed no movement on that order. When I enquired they just directed me to their delivery policy that says delivery takes 7-10 business days. On day 10 I asked again what was going on. Then I was told there is no stock they will investigate and revert. I asked why did you do nothing for 10 whole days, only now that I'm enquiring, are you telling me the is no stock. Why take my money when you know you don't have stock. I didn't get an answer. Then I cancelled my order and asked for an immediate refund. I'm still waiting today on 03 July 2024 month later. Tey are not responding to my emails. Don't buy from them they are *********.