Super Annoyed

I stay in westerncape just off the garden route on a farm. So its very hard to come by shoos when here is no transport all the time.. I found snatcher to be very convenient and their prices are sometimes fair so its affordable. But their service and state the products comes in, is ridiculous... When you know for a fact that you had paid cause you sent pop ×6 and they still can't seem to see you have paid. So when snatcher eventually pick up their slack, the stuff you ordered and paid for is sold out!!!!!!