JP
Jaco P

1 reviews | Active since Aug 2016

29 May 2023, 16:42

Stay far away, don't have stock, and don't pay refunds

Absolute worst, After waiting 10 business days and emailing them, they said they don't have the item in stock, but they offer an alternative which is R100 cheaper.

I paid the original price, and they said they'll refund me the rest, I just need to send my banking details. Now that the alternative order was delivered after another week, they send me a R50 voucher.

Which first of all is a voucher for their site, and not in my bank account. Secondly, I should get a R100 refund, not a R50 refund.

Stay Away, far away

0
Replies (3)
Snatcher
Snatcher's reply30 May 2023, 07:43
Official
Good Day Jaco,
We can confirm that we have received your banking details and will be logging a refund for you shortly.
Regards 
Snatcher Team 
JP
Jaco P's update13 Jun 2023, 07:17
Reviewer Update
Still no refund, only excuses
Snatcher
Snatcher's reply13 Jun 2023, 09:20
Official
Hi Jaco ,
We will be following up with our accounts department this morning ,
Regards ,
Snatcher Team