So I purchased 2 non...

So I purchased 2 non stick pans before Xmas very excited because I was suppose to receive it before Xmas only to find out I could only get 1 before Xmas which didn't leave me with much of a choice because it was Xmas gifts and the reason why I took it it's because the snatcher date was required if you purchase before a certain date you will receive your order before Xmas only to find out I only received 1 and now I'm messaging and emailing snatcher to find out what's the odds of getting the pan when you get stock no response 🤷🏽♀️ and I even left a message to ask how long do refund take still no response 🤷🏽♀️