TB
Tommy B
1 reviews | Active since Jul 2021
27 Jun 2024, 20:22
Snatcher's turn around time sucks
I placed an order for an FM alarm clock radio (Order # 381 703) on 27 May 2024 and got the parcel only delivered on 20 June 2024. Basically it took Snatcher 24 days to deliver a tiny piece of gadget. Only use Snatcher if you can afford stay the long from the date of order. I'm afraid, I'm not going to Snatcher in future unless they improve on their turn around time.
Unhappy customer (Tommy Baloyi)
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Replies (1)
Snatcher's replyOfficial
28 Jun 2024, 14:37Hello Tommy
Thank you for bringing this matter to our attention. We will investigate the delay with Snatcher and take steps to prevent similar issues in the future.
As a valued customer, your feedback is invaluable to us. We hope to restore your confidence in our service and look forward to serving you better in the future.
Once again, we apologize for the inconvenience caused and appreciate your understanding.
Regards Snatcher Team
Thank you for bringing this matter to our attention. We will investigate the delay with Snatcher and take steps to prevent similar issues in the future.
As a valued customer, your feedback is invaluable to us. We hope to restore your confidence in our service and look forward to serving you better in the future.
Once again, we apologize for the inconvenience caused and appreciate your understanding.
Regards Snatcher Team
Snatcher's reply28 Jun 2024, 14:37
Official
Hello Tommy
Thank you for bringing this matter to our attention. We will investigate the delay with Snatcher and take steps to prevent similar issues in the future.
As a valued customer, your feedback is invaluable to us. We hope to restore your confidence in our service and look forward to serving you better in the future.
Once again, we apologize for the inconvenience caused and appreciate your understanding.
Regards Snatcher Team
Thank you for bringing this matter to our attention. We will investigate the delay with Snatcher and take steps to prevent similar issues in the future.
As a valued customer, your feedback is invaluable to us. We hope to restore your confidence in our service and look forward to serving you better in the future.
Once again, we apologize for the inconvenience caused and appreciate your understanding.
Regards Snatcher Team