KL
Kim L
1 reviews | Active since Jul 2022
27 Sept 2023, 13:53
Snatcher.co.za No Refund / Response after order cancellation
The customer service from Snatcher.co.za is rather poor. The delivery time following order placements are lengthy, you are informed on the date of collection that various items are out of stock. I cancelled my order on 1/9/2023, I was instructed to wait 7 business days for a refund.
I have followed up on numerous occasions regarding my refund, I now am receiving no response from them.
Due to this service I wouldn’t recommend or order from Snatcher again.
Highly disappointed, Snatcher!
Helpful (0)
Replies (2)0
Replies (2)
Snatcher's replyOfficial
28 Sept 2023, 08:11Good Day Kim ,
We humbly apologize for the delay in your refund.
We do promise to have you refunded promptly.
Regards
Snatcher Team
We humbly apologize for the delay in your refund.
We do promise to have you refunded promptly.
Regards
Snatcher Team
Snatcher's reply28 Sept 2023, 08:11
Official
Good Day Kim ,
We humbly apologize for the delay in your refund.
We do promise to have you refunded promptly.
Regards
Snatcher Team
We humbly apologize for the delay in your refund.
We do promise to have you refunded promptly.
Regards
Snatcher Team
KL
Kim L's updateReviewer Update
28 Sept 2023, 11:56Good day,
I would like an exact date of the refund. Not the generic, refund will be promptly processed, seeing as I am receiving no feedback via email.
I would like an exact date of the refund. Not the generic, refund will be promptly processed, seeing as I am receiving no feedback via email.
KL
Kim L's update28 Sept 2023, 11:56
Reviewer Update
Good day,
I would like an exact date of the refund. Not the generic, refund will be promptly processed, seeing as I am receiving no feedback via email.
I would like an exact date of the refund. Not the generic, refund will be promptly processed, seeing as I am receiving no feedback via email.