Snatcher snatches !

Ordered from them on the 18/2/2023 told me on the 2/3/2023 that they didn't have one of the items in stock (12 days later ) Told me to forward my bank details to refund my R179.00. On the 30/3 after forwarding my bank details an e-mail is sent "Forwarding banking details to accounts department to process refund". Guess what no refund yet ! So it takes 12 days to find out one item is not in stock and an incredibly late delivery of order balance. And no refund as at the 8/5. Why would I even want to order from them again ?!!