Snatcher : Service is Pathetic

There is a strong communication gap in this company and no one bothers to follow up on orders and refunds more especially

I received my parcel partially complete as they did not have stock . When trying to follow up on the refund I was notified it would take 7 days . About 3 weeks later I had to mail them for feed back and I was informed that the matter is now with another consultant as the previous consultant had resigned .Better than that I still have to wait 7 days . PS I am still waiting for my refund!!

Worst service ever . And where have you ever worked wiht a company that does not havea call center . Highluy highly disappointing and frustrating