Snatcher Orders

I ordered & paid for various items on 25 Sept’23, which is now more than a month later. Then only on 9 October they advised that an item of which I ordered two, is not available & on 10 October I sent my banking details & still no refund. Is this how this business operates, on interest on clients’ money, since this is the third time that this has happened to me? I have to beg for a refund of my money before I receive it. All other companies refund within a matter of days! Even foreign companies like Wish, refund within minutes of me advising them on their app that something is wrong with an order & if applicable, a photo is attached.

Snatcher is very quickly becoming the worst company to buy from online.