1 reviews | Active since Jan 2013
Snatcher online shopping - Would not recommend
Unfortunately, my experience with Snatcher was incredibly disappointing. After placing an order for items that were advertised as in stock, I was informed that they were actually out of stock. While I understand that inventory issues can occur, what followed was completely unacceptable.
Despite multiple promises of a prompt refund, it took a staggering three months for me to receive my money back. The lack of communication throughout this process only added to the frustration. It's unacceptable for a company to hold onto a customer's funds for such an extended period, especially when the fault lies with them for falsely advertising available stock.
The delay in refunding not only caused inconvenience but also eroded any trust I had in Snatcher. As a customer, I expect transparency, accountability, and timely resolution of issues. Unfortunately, Snatcher failed to meet these basic expectations.
Moving forward, I will never make use of Snatcher again and would caution others to be wary of their reliability and customer service. It's essential for businesses to prioritize customer satisfaction and address issues promptly, and unfortunately, Snatcher fell short in this regard.
We humbly apologize for the delay in your refund.
We do promise to have you refunded promptly.
Regards
Snatcher Team
We humbly apologize for the delay in your refund.
We do promise to have you refunded promptly.
Regards
Snatcher Team
