1 reviews | Active since Jun 2024
Snatcher online- No service delivery
I am utterly dissatisfied with the service received from Snatcher online. I purchased on the 5th of June and to this date have not received my items.The only means of communication is email,which I barely get a response immediately and the contact number provided does not allow incoming calls.After i have sent several emails,then i received a response that my items will be dispatched last week of which it was not.Sent an email this morning the 24th June,and I was told it would be dispatched in the week.It 3 weeks now that my stock has not been dispatched which was paid in full.No courtesy communication to notify or apologize, if I don't send continuous mails for an update.There is no after care service which I find to be very unprofessional and there is no service delivery.Snatcher obviously has no customer ethics and will definitely be taking this matter further.
We sincerely apologize for the inconvenience you have experienced with your order from Snatcher online. We understand your frustration and regret any delay in receiving your items.
Please be assured that we are actively working to resolve this issue and expedite the dispatch of your order. We value your patience and are committed to improving our communication and service standards.
Thank you for bringing this matter to our attention. We will ensure that this is addressed promptly.
RegardsSnatcher Team
We sincerely apologize for the inconvenience you have experienced with your order from Snatcher online. We understand your frustration and regret any delay in receiving your items.
Please be assured that we are actively working to resolve this issue and expedite the dispatch of your order. We value your patience and are committed to improving our communication and service standards.
Thank you for bringing this matter to our attention. We will ensure that this is addressed promptly.
RegardsSnatcher Team
We sincerely apologize for the inconvenience you have experienced with your order from Snatcher online. We understand your frustration and regret any delay in receiving your items.
Please be assured that we are actively working to resolve this issue and expedite the dispatch of your order. We value your patience and are committed to improving our communication and service standards.
Thank you for bringing this matter to our attention. We will ensure that this is addressed promptly.
RegardsSnatcher Team
We sincerely apologize for the inconvenience you have experienced with your order from Snatcher online. We understand your frustration and regret any delay in receiving your items.
Please be assured that we are actively working to resolve this issue and expedite the dispatch of your order. We value your patience and are committed to improving our communication and service standards.
Thank you for bringing this matter to our attention. We will ensure that this is addressed promptly.
RegardsSnatcher Team