SZ
Susan Z

1 reviews | Active since Feb 2019

17 May 2024, 14:36

Snatcher-online-money-snatching

Snatcher is a money-snatching online business. I returned my order due to faulty items. Everything went fine until the refund to my bank account did not happen. Numerous calls and e-mails were sent to customer service, Ismaeel, nothing happened, only promises that the refund was escalated. Returned items 14th April- await refund 7days - not yet refunded 17th May. 2024 = R402.00

0
Replies (2)
Snatcher
Snatcher's reply20 May 2024, 09:33
Official
Good Day ,Susan 
We humbly apologize for the delay in  your refund.
We do promise to have you refunded promptly.
Regards
Snatcher Team 

SZ
Susan Z's update21 May 2024, 13:16
Reviewer Update
I'm still awaiting the "prompt refund" to my bank account.
Prompt Refund means an immediate refund!