KS
Kathleen S

1 reviews | Active since Mar 2024

19 Mar 2024, 08:50

Snatcher on line shopping

Hi placed an order with Snatcher online shopping 5 March 2024 paid etc. On 16 March (12 days later) they told me out of stock will send a voucher-or refund (so dont know why they took the money if they had no stock in the 1st place). I asked for a refund. So needed to prove it is my account (what a joke they took the money real fast from the account) - was told this morning 19 March refund takes 7days+ will never ever use SNATCHER again.

0
Replies (2)
Snatcher
Snatcher's reply19 Mar 2024, 14:07
Official
Good Day , Kathleen 
We humbly apologize for the delay in  your refund.
We do promise to have you refunded promptly.
Regards
Snatcher Team 
KS
Kathleen S's update19 Mar 2024, 16:01
Reviewer Update
You should have never taken it in the first place if you dont have stock your advert should read OUT OF STOCK like Takealot and other on line shopping!!!!!