AN
Angel N
1 reviews | Active since Oct 2022
17 Nov 2023, 11:00
Snatcher is ****ming customers
I placed an order on the 3rd November and paid same day, after realizing that advert was incorrect then cancelled this order . I forwarded banking details on the 4th to Kabelo Thulasizwe (Customer Support Agent). He responded by saying 15% will be deducted and payment within 7 days.
Today is the 17th no payment has been received.
It feels Snatcher is ****ming customers.
Helpful (0)
Replies (3)0
Replies (3)
Snatcher's replyOfficial
17 Nov 2023, 14:43Good Day Angel ,
We humbly apologize for the delay in your refund.
We do promise to have you refunded promptly.
Kind Regards
Snatcher Team
We humbly apologize for the delay in your refund.
We do promise to have you refunded promptly.
Kind Regards
Snatcher Team
Best regards,
Snatcher's reply17 Nov 2023, 14:43
Official
Good Day Angel ,
We humbly apologize for the delay in your refund.
We do promise to have you refunded promptly.
Kind Regards
Snatcher Team
We humbly apologize for the delay in your refund.
We do promise to have you refunded promptly.
Kind Regards
Snatcher Team
Best regards,
AN
Angel N's updateReviewer Update
21 Nov 2023, 13:51Snatcher, when will I receive my refund.
AN
Angel N's update21 Nov 2023, 13:51
Reviewer Update
Snatcher, when will I receive my refund.
AN
Angel N's updateReviewer Update
22 Nov 2023, 08:30Hi Snatcher.
Thank you I have received my money back.
Thank you I have received my money back.
AN
Angel N's update22 Nov 2023, 08:30
Reviewer Update
Hi Snatcher.
Thank you I have received my money back.
Thank you I have received my money back.