Snatcher I want my damn refund *****s!!!!

I ordered few items from snatcher and after waiting for 3 weeks for my delivery, they informed me that some items and not available. That's after I sent 100s of emails. I opted to get my refund back for the unavailable items, I sent the banking details they requested and it's been 3 weeks but no sign of my refund and to top it up, they are no longer replying my emails. Even after I threatened them so many times via emails, they are nonchalant. Their service is so terrible yerrrr😤😡