WD
Waseem D

1 reviews | Active since Sept 2013

05 Dec 2023, 11:30

SNATCHER has no control of there goods

My order number is 339794

i ordered 2 shoe mirror cabinets.

The courier guy said they only received one to deliver for me. This is very frustrating. Please help me.

I have received 1 shoe mirror cabinet. The mirror is one box and cabinet is in one box. So that is 2 boxes delivered to me. I needed 2 of each delivered as my order was 2 mirror shoe cabinets.

theres no contact number to call these people.

0
Replies (4)
WD
Waseem D's update06 Dec 2023, 16:05
Reviewer Update
please who will be contacting me and from where regarding delivery ?
WD
Waseem D's update07 Dec 2023, 08:59
Reviewer Update
Still no contact??
WD
Waseem D's update07 Dec 2023, 12:12
Reviewer Update
Snatcher customer service is pathetic. No one is concerned with TCF and how this impacts us as customers. No contact on my missing item. I advise against buying products from snatcher
WD
Waseem D's update12 Dec 2023, 09:06
Reviewer Update
Every time snatcher team replies on this platform that they will get back to me shortly, i get a **** response in my emails. It seems like you people do not read all my emails. I have received a response from snatcher this morning, how pathetic. You advised that the courier sent my order and delivered two parcels. Which i have mentioned a thousand times over and over. This is ridiculous. Can you not read my complaint correctly and send me my missing product????? I have told you in my previous emails that I have received 2 boxes/parcels from the courier. the courier is correct. The 2 boxes/parcels make up ONE shoe cabinet when assembled. Does this make sense to you or do you need someone to explain this to you? I am missing another 2 parcels that make up another shoe cabinet. My original order was 2 shoe cabinets which I only received 1 from snatcher. Please send me my other order!!!!!!!!!!!!!!!!!! I am tired of this **** service from you. Sort this out now!