CT
Charmaine T
1 reviews | Active since Jun 2024
19 Jun 2024, 12:33
Snatcher has bad service
I placed an order with snatcher in April, after sending the wrong item and returning it and requisting a refund which until today has not been resolved. A refund over a month and their customer service is very very bad. Please be careful
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Snatcher's replyOfficial
20 Jun 2024, 08:36Hello Charmaine
We are actively investigating your case and will expedite the refund process immediately. Please expect communication from our customer service team shortly to provide you with an update on the status of your refund.
We sincerely apologize for any frustration this situation has caused and appreciate your patience as we work to resolve this matter promptly.
RegardsSnatcher Team
We are actively investigating your case and will expedite the refund process immediately. Please expect communication from our customer service team shortly to provide you with an update on the status of your refund.
We sincerely apologize for any frustration this situation has caused and appreciate your patience as we work to resolve this matter promptly.
RegardsSnatcher Team
Best regards,
Snatcher's reply20 Jun 2024, 08:36
Official
Hello Charmaine
We are actively investigating your case and will expedite the refund process immediately. Please expect communication from our customer service team shortly to provide you with an update on the status of your refund.
We sincerely apologize for any frustration this situation has caused and appreciate your patience as we work to resolve this matter promptly.
RegardsSnatcher Team
We are actively investigating your case and will expedite the refund process immediately. Please expect communication from our customer service team shortly to provide you with an update on the status of your refund.
We sincerely apologize for any frustration this situation has caused and appreciate your patience as we work to resolve this matter promptly.
RegardsSnatcher Team
Best regards,