Snacher is a ****

I made a purchase for 2 mirror pedestals with on the 5th of July, they took so long with no contact. Then eventually sent me an email stating they don't have the product and the alternative they have is only one quantity. When I told them I need two matching pedestal and if they can't supply that then I want a refund, i was told they would refund me in 7days. They still have not refunded me and are now ignoring my emails. They are such ****mers that they don't even have a number to call them.