ME
Mark E

1 reviews | Active since Jul 2021

19 Sept 2023, 13:29

Shocking Service and No Delivery.... dont use these guys

I have had the worst experience ever with an online store. I purchased a product that was never shipped. Many emails later and ten days later I got a response to say that they take up to ten days to ship. Another week and many more emails I get told they cannot source the products. Another few days and they agree to refund my money. Another few days before they confirm they will refund me.... in ten days time. What a useless bunch. They will be irrelevant soon.

0
Replies (4)
Snatcher
Snatcher's reply19 Sept 2023, 15:10
Official
Good Day  Mark ,
We are reviewing your query and an agent will be in contact with you within our operating hours.
Regards ,
Snatcher Team 
ME
Mark E's update26 Sept 2023, 22:54
Reviewer Update
And true to form, I have not heard a thing.
I would encourage South Africa to avoid Snatcher Online.
The name is appropriate... ******* snatch wallets and you guys snatched mine.

I will not stop at Hello Peter.
ME
Mark E's update28 Sept 2023, 09:00
Reviewer Update
So another week gone, still no refund. I see these guys have a reputation for this.
Be aware any potential buyers - these guys are not honorable.
ME
Mark E's update02 Oct 2023, 18:16
Reviewer Update
So Snatcher have stopped responding here so I contacted them on Facebook so they proceeded to block me there. I still don't have my refund and they are ducking and diving. ********s.