kP
karin P

1 reviews | Active since Aug 2016

27 May 2023, 23:54

Service? What service??

Paid 27 April. Confirmed via email i will receive before Mother’s day. Received 7 items on 17 May and 2 items not in stock. requested to send banking details which was send 17 May. On 24 May i send email to ask when will i receive my refund, receive reply that refund takes 7 working days. Needless to say i am still waiting

0
Replies (3)
Snatcher
Snatcher's reply29 May 2023, 07:23
Official
Good Day Karin,
We humbly apologize for the delay in  your refund.
We do promise to have you refunded within the next 24 hours via Payflex.
Have a blessed day.

kP
karin P's update29 May 2023, 10:23
Reviewer Update
If two product’s of R139 was out of stock why is my refund only R159? I got notification that only R159 was being refunded.
Snatcher
Snatcher's reply29 May 2023, 14:11
Official
Good Day Karin,
We will have an agent look into the above and provide feedback