**** service frim snatcher

I ordered quite a few items after 3 weeks there was still no delivery. The delivery eventually came 1month later but a few items was out if stock. I was then told that i would get another item or refund I said that I wanted a refund. Another 2weeks later I got the item but it was advertised as a 400watt hairdryer but its so slow its not it even a 1200watt hairdryer. I want a refund became this hairdryer that i waited almost 2months to be delivered is a piece of ****. My travel hairdryer is much faster which is half the size.