*******, sold damaged item.

I ordered an airfryer, which on the pictures, the colour shade seemed pretty, and the device seemed descent. What I received was an ugly colour shade, with the airfryer made of some plastic that looks like that of those cheap kiddies toys. I logged a return with Snatcher to replace it with a different one from their stock and the response I got was that of a penalty of 15% and that I have to ship it at own cost to them. The item is still in the same box it came in, which was already open by the way. So cutting my losses I decided to take it out of the box in order to use it. Lo and behold, when I pull it out the tray I find it with a deep scratch inside at the bottom.