TC
Thabile C

1 reviews | Active since Nov 2022

20 Aug 2024, 12:59

Review your purchase and you could WIN

I have been waiting for my order, its been a month since I placed an order, I have been writing to them and enquiring on the status of order, their website doesn't show updates like other companies and they tell you same thing over and over again that they waiting for supplier to send product ordered they don't keep stock and when you ask for a refund they ignore you.

Not happy with their service at all, now apparently my order is in a queue for courier pickup and last update was done 10 August, this is a big joke.

I just want my refund

0
Replies (2)
Snatcher
Snatcher's reply21 Aug 2024, 11:07
Official
Good DayWe are currently reviewing your query and want to assure you that an agent will be in touch with you shortly to assist further.Thank you for your patience.Best regards,
The Snatcher Team
TC
Thabile C's update27 Aug 2024, 11:59
Reviewer Update
No one has gotten back to me to date, this company should be permanently closed as they don't prioritize customer service and are very *********. The audacity, how do you take someone's money and think you gonna get away with it?