CC
Carol C

1 reviews | Active since Sept 2011

02 Sept 2023, 20:04

Refuse to refund me

I have been waiting for my refund since the 18 of August, by then the SLA of seven working days had passed, they claimed to have a high backlog but i haven't received my refund till today.

I am not sure what to do at this point as the agents don't reply am starting to think Snatcher is a **** when it comes to returns

0
Replies (1)
Snatcher
Snatcher's reply04 Sept 2023, 09:02
Official
Good Day Carol  ,
We humbly apologize for the delay in  your refund.
We do promise to have you refunded promptly.
Regards
Snatcher Team