Refund my money

I ordered a tablet on the 12th June 2024 online, received confirmation of my order after I made payment, then, it was silent from snatcher, no update on my order until I made a follow up, I was told that their order takes up to 14 working days to process, I had hope and waited, 14 days passed, no communication, no update. I wrote an email on the 27th of June, was told that the tablet I ordered was sold out, I requested refund, was told to submit proof of banking letter which I did on the same day of the 27th of June 2024. Was told that their refund process takes about 7 working days, 7 days passed, still no money into my account, day 7, I was told they have backlog of refunds. Their services is very poor, think twice before purchasing from them. The tablet that they said it's sold out, it's still advertised to date. I will never order from you again and will make sure the people closer to me don't do the mistake I made.👎👎👎👎👎👎👎