purchased my items o...

purchased my items only to find out that one of the items where not In stock, I requested for a refund for that item that was not instock, I have not been refunded we are now in week 3 since I ordered... there is no number to call, just emails... which take some time to be responded to, I am frustrated at this point and not happy with their service, not ordering from there again any time soon 😫