Promises Promises Promises

I ordered an Automatic fish feeder to be used for my Koi when I am not home. Order date: 2024-06-08 Did not arrive in time, bought another one Cancelled Order: 2024-06-20 Cancelled, will charge 15% cancellation fee. Response by Ismaeel Rahim ~ Customer Support Agent. Responses by Ismaeel on 2024-06-21. Will refund within 24 hours. Send multiple emails Dorothy Maake ~ Customer Support Agent responded on 2024-07-20. Apologises, new false promise. Latest false promise by Dorothy Maake on 2024-08-02 No refund as of today 2024-08-12 Please do not do business with these people, they are definitely a ****.