GS
Grant S

1 reviews | Active since Jun 2012

21 Jun 2024, 09:33

Products Damaged Upon Arrival Followed by Terrible Customer Service!!!

I'm horrified at the after-sales service received! My parcel arrived damaged and have been back and forth for over three months trying to get them to rectify the issue. All I get is the same generic response each time. I will never support this business again!

0
Replies (1)
Snatcher
Snatcher's reply21 Jun 2024, 10:09
Official
Hello Grant 

We sincerely apologize for the inconvenience and frustration you've encountered regarding the damaged parcel and our after-sales service. This is certainly not the experience we aim to provide. 

We will get an agent to contact you shortly,

Regards Snatcher Team