CM
Caroline M

1 reviews | Active since Oct 2014

14 May 2024, 14:44

Poor service/No refund for goods not supp****

They took money for an item they did not have in stock and I am into my 2nd month of trying to get a refund. Customer service sends me the same email every time - no effort is made to address the issue. I will never buy from them again. ********** service and *****ulent transactions!

0
Replies (2)
Snatcher
Snatcher's reply14 May 2024, 15:46
Official
Good Day ,Caroline 
We humbly apologize for the delay in  your refund.
We do promise to have you refunded promptly.
Regards
Snatcher Team 

CM
Caroline M's update14 May 2024, 16:37
Reviewer Update
This is what you have promised me for 7 weeks and also 100s of other people and yet we are all still waiting for our refunds!!! Copy paste apologies are not good enough!!!