Poor service at snatcher

Item: Snatcher
Rating: 1
Author: Jane M

Order 330599 Since I returned an incorrect delivered item I am still waiting for the delivery of the correct item. Poor service at snatcher no communication. They don't take customers seriously if failing to deliver my ordered item why not giving me a refund at least.

Helpful (0)

Replies (3)

Snatcher's replyOfficial

07 Dec 2023, 07:24

Good day Jane,

We do apologize for the delay on your order.
We are currently looking into your query and will have an agent contact you soon
We sincerely apologize for the inconvenience caused
Regards,
Snatcher Team

Best regards,

Snatcher's reply07 Dec 2023, 07:24

Official

Best regards,

Jane M's updateReviewer Update

07 Dec 2023, 07:28

Same reply I get but nothing is happening.

Jane M's update07 Dec 2023, 07:28

Reviewer Update

Same reply I get but nothing is happening.

Snatcher's replyOfficial

08 Dec 2023, 07:02

Hi Jane,

Please be advised that your refund has been escalated to the accounts department.
We humbly apologize for the delay of your refund
Kind regards
Snatcher Team

Best regards,

Snatcher's reply08 Dec 2023, 07:02

Official

Hi Jane,

Please be advised that your refund has been escalated to the accounts department.
We humbly apologize for the delay of your refund
Kind regards
Snatcher Team

Best regards,

Poor service at snatcher

About

Community

Businesses

Follow Us