NU
Naomi U

1 reviews | Active since Jan 2020

09 Jul 2024, 12:10

Poor service

I haven’t received my order yet … When I check courier tracking history (tracking)it still shows that it is waiting for collection from suppliers which was the 1st of June 2024 to date .

I tried to cancel the order but the agent told me that my order is with courier which confuses me worse as Stated above that the tracking history shows that courier did not collect the order .

0
Replies (2)
Snatcher
Snatcher's reply10 Jul 2024, 13:36
Official
Hello Naomi 

Thank you for bringing this to our attention. We apologize for the inconvenience caused. We are currently investigating the status of your order with our courier and will provide you with an update shortly. 

Regards,Snatcher Team
NU
Naomi U's update11 Jul 2024, 15:31
Reviewer Update
My parcel is delivered today .

Thank you Snatcher