Poor delivery

I am ok with the products received, although the sanitizer was leaking, making the box wet. My big issue was the delivery. I had to be the one following up on the delivery. Someone responded eventually saying they moved offices, so it caused delay, that my order will be dispatched soon. Still not giving me a date. My order was delivered 2 days later. Communication is very important, very important. All they needed to so was send an email communicating the move.