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Dirk S

1 reviews | Active since Mar 2014

09 Mar 2021, 16:50

Poor customer service / feedback

I ordered a weight bench from Snatcher.co.za on 25 February 2021. I received no other feedback and on 09 March 2021 someone just sent me a business Whatsapp to tell me that they can't get my product anymore and if I want a refund.

Now i have to E-mail them my bank details and wait 48 Hours just for a response. Offered me store credit but no thanks, wont be shopping with them again.

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Replies (1)
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Dirk S's update16 Mar 2021, 11:38
Reviewer Update
I sent Snatcher my Banking Details for a full refund. A week later and I have not received the refund and nobody even contacted me.