Not a very satisfied customer.

I am probably being a bit hasty but this is to warn others as well. My experience with this company is poor. Placed an order on the 21/04/2024 and after a few days noticed that my status was still showing as paid and processing. Contacted them and got an immediate reply back with the FAQ and realised I was the one being impatient. Would have been helpful if my order status had actually highlighted the reasons. When I checked again after the 10 working days passed I noticed that my order status had changed to Cancelled. Sent them an immediate email on Saturday 04/05/2024 with no response as to why my order shows cancelled and no reason as to why this was. I did not cancel it! Will update this review when I do finally get a response.