KS
Kathleen S

1 reviews | Active since Mar 2024

04 Apr 2024, 12:15

NO REFUND AFTER 1 MONTH

BE VERY CAREFUL WHEN ORDERING FROM SNACTHER"" CAUSE THAT IS WHAT THEY DO SNATCH YOUR MONEY!!! PLACED AN ORDER ON 5 MARCH 2024 FOR A SHORT ARM TABLE CLAMP R478,00 ON 14 MARCH TOLD ME NO STOCK WILL REFUND TO DATE 04 MAY 1 MONTH LATER STILL WAITING FOR REFUND HAVE STORIES EACH TIME I ASK WHAT IS HAPPENING TO REFUND

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Replies (1)
Snatcher
Snatcher's reply04 Apr 2024, 15:01
Official
Dear Kathleen 


We hope this message finds you well.

We sincerely apologize for the delay in processing your refund. Your satisfaction is our utmost priority, and we understand the inconvenience this delay may have caused 
Please be assured that we are actively working on resolving this issue, and we are committed to ensuring that you receive your refund promptly. Our team is dedicated to expediting the process and ensuring that all necessary steps are taken to facilitate the refund as quickly as possible.
We truly appreciate your patience and understanding in this matter. Should you have any further concerns or inquiries, please do not hesitate to reach out to us. We are here to assist you every step of the way.
Thank you for your continued support and trust in Snatcher. We look forward to resolving this matter to your satisfaction.

Warm regards

Snatcher Team