no item delivered no refund.

I'm very disappointed i have bought 2 products in February however only 1 product was delivered requested refund for the other item that was not delivered by till today nothing has been done ,while waiting for a refund i bought 2 items again 1 was delivered and the other item i still haven't received i spoke to a consultant requested for my banking details to do a refund nothing was refunded till this day i followed up but no response was given , i don't see myself buying anything from snatcher ever again