Never again!

I have placed two orders with this company. After the first delayed delivery and change of order due to no stocks available, I decided to give them the benefit of the doubt by placing a second order. Unfortunately the lesson should've been learnt the first time around. If you don't mind waiting weeks before receiving your order, then I guess this shouldn't be an issue. If you expect to receive what you've ordered, you will be sadly disappointed. If you expect your refund to be processed timeously, sadly once again you will be disappointed. If you expect the company to respond to your emails, be prepared to send a follow up daily for a couple of weeks. If you expect to speak to a human to resolve your issues, sadly they don't receive calls 'due to the nature of their business' nor will they call you as promised. In summary, I would put this company down as simply offering the consumer a bad experience, providing poor service, failure to deliver and a disappointment from start to finish.