My worst nightmare

I’m having the worst first experience with Snatcher. It’s my first order with them and probably my last - it’s turning into a nightmare. They delivered an incorrect item after waiting for what felt like eternity. They sent their driver to pick it and apologized for the inconvenience. Another two weeks went by - they told me they were having issues with their supplier. They just delivered now, it’s still wrong  This is completely unacceptable…more than happy to take my money back if you don’t have stock. This back and forth with incorrect items is annoying. You know what I ordered.