N
Newizie

1 reviews | Active since Jun 2024

14 Jun 2024, 17:28

My package took long to come

My package took long to come. I had to ask for me to know that one of my products was being sourced n not yet delivered to them. The heater I bought was not the true reflection. Pic was big only to find that it's some portable heater n my lounge is big for it🫣😩

0
Replies (1)
Snatcher
Snatcher's reply18 Jun 2024, 09:53
Official
Good Morning Newizie
 
Thank you for bringing this to our attention. We  apologize for any inconvenience caused by the delay and the misunderstanding regarding your recent order.

We  understand your frustration regarding the heater not meeting your expectations. We strive to provide accurate product information and ensure timely delivery, and it seems we fell short in this instance. Please rest assured that we are looking into the matter and will take appropriate steps to prevent similar issues in the future. 

RegardsSnatcher Team