J
Johan
1 reviews | Active since Jun 2024
28 Jun 2024, 11:10
My initial order was received as indicated
My initial order was received as indicated. The first item wasn't delivered and only after sending an email was the correct information send.
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Snatcher's replyOfficial
28 Jun 2024, 14:46Hello Johan
Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with your recent order.
We are glad to hear that the correct information was eventually sent after your email. Regarding the first item that wasn't delivered, we understand this must have been frustrating. Rest assured, we are taking steps to ensure this does not happen again.
Regards Snatcher Team
Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with your recent order.
We are glad to hear that the correct information was eventually sent after your email. Regarding the first item that wasn't delivered, we understand this must have been frustrating. Rest assured, we are taking steps to ensure this does not happen again.
Regards Snatcher Team
Best regards,
Snatcher's reply28 Jun 2024, 14:46
Official
Hello Johan
Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with your recent order.
We are glad to hear that the correct information was eventually sent after your email. Regarding the first item that wasn't delivered, we understand this must have been frustrating. Rest assured, we are taking steps to ensure this does not happen again.
Regards Snatcher Team
Thank you for bringing this to our attention. We apologize for the inconvenience you experienced with your recent order.
We are glad to hear that the correct information was eventually sent after your email. Regarding the first item that wasn't delivered, we understand this must have been frustrating. Rest assured, we are taking steps to ensure this does not happen again.
Regards Snatcher Team
Best regards,