AV
Andries V
1 reviews | Active since Jun 2023
16 Jun 2023, 09:30
Mostly OK. Mostly...
I have ordered a number of items from them. Most of the orders I had no problems with. However, 2 orders contained cell phone batteries. Both times, they were unable to deliver. With order #1, they cancelled the order. With order #2, they delivered a partial order. It took quite an effort to get it sorted out, but at least they did refund me eventually. It is a pity they list products that they cannot deliver. Besides that, they provide a good service. Relatively cheap courier service all the way from China. They handle the custom clearance.
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Snatcher's replyOfficial
19 Jun 2023, 08:28Good Day Andries ,
Thank you for your amazing review.
We are working on improving areas of our business and processes.
Our main goal is to strive to provide the best customer service and satisfaction.
Regards,
Snatcher Team
Thank you for your amazing review.
We are working on improving areas of our business and processes.
Our main goal is to strive to provide the best customer service and satisfaction.
Regards,
Snatcher Team
Best regards,
Snatcher's reply19 Jun 2023, 08:28
Official
Good Day Andries ,
Thank you for your amazing review.
We are working on improving areas of our business and processes.
Our main goal is to strive to provide the best customer service and satisfaction.
Regards,
Snatcher Team
Thank you for your amazing review.
We are working on improving areas of our business and processes.
Our main goal is to strive to provide the best customer service and satisfaction.
Regards,
Snatcher Team
Best regards,