Most of the time I get my orders way late after purchase and have to ask them where my order is

Most of the time I get my orders way late after purchase and have to ask them where my order is. When it arrives its wrong order. I don't think they take customer service serious. If it was not of the fact that some of what they sell I love I would have stopped 💯percent long time ago. Their service is very bad. Some of the time my order came incomplete without them informing in advance Had to call them to only find out that the item was finished