AM
Amelia M

1 reviews | Active since Jul 2023

04 Jul 2023, 08:19

Money not refunded for out od, stock item

I ordered dining room carpet 23 may 2023. Was informed 10 days later it's out of stock. My 450 is not refunded 6 weeks later. I sent email daily no response Terrible experience ever. This website is turning into a ****

0
Replies (2)
Snatcher
Snatcher's reply04 Jul 2023, 08:55
Official
Good Day Amelia  ,
We humbly apologize for the delay in  your refund.
We do promise to have you refunded within the next 24 - 48 hours
Regards
Snatcher Team 

AM
Amelia M's update05 Jul 2023, 18:08
Reviewer Update
Thank you for your feedback. Your social media team said I will recieve a refund cob yesterday. I see you have now blocked me on all social media platforms? Very disappointed that in this tough times a customer can be blocked for complaining about money owed to them